The IT Services Specialist serves as the primary onsite support for their assigned US Oncology Practices (IT, management, and staff) to provide support, solutions, and resources for the practices in The US Oncology Network. This role is key to the success of our organization by helping support the technology needs of the business to ensure that our physicians can provide

Files a variety of paperwork, forms and documents daily in proper order as per department guidelines. Photocopies records when requested with proper approval. Opens, sorts, and distributes incoming and outgoing mail. Processes daily mailings of statements and other daily correspondence. Assists in the care and maintenance of equipment and supplies. Sorts, maintains, and d

Meets with patients and their families to administer, assess, and provide appropriate follow up identified by psychosocial needs assessment. Knowledgeable about trauma informed care and crisis intervention methods Active member of the medical interdisciplinary team. Ensure ongoing communication with the team members to facilitate understanding and support of identified pa

Reviews, processes, and audits the medical necessity for each patient chemotherapy treatment and documentation of regimen relative to pathway adherence. Communicates with nursing and medical staff to inform them of any restrictions or special requirements in accordance with insurance plans. Provides prompt feedback to physicians and management regarding pathway documentat

Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets

Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner. Performs insurance verification process on all third party payers. Obtains initial and subsequent pre authorization for services and surgeries. Re verifies benefits and obtains authorization and/or referral after treatment plan has been discussed,

Collaborates with physicians and other providers to screen potential patients for eligibility. Presents trial concepts and details to the patients, participates in the informed consent process, and enrolls patients on clinical trials. Coordinates patient care in compliance with protocol requirements. Dispenses investigational drug and provides patient teaching regarding a

Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required. Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Registers all new patients into the sys

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepares and stocks exam/treatment r

Processes and posts patient and payer payments accurately and timely in accordance to company policies and Practices standard operating procedures. Daily, reconciles cash receipts and petty cash funds to accounts receivable balance, explanation of benefits (EOB), and electronic remittance advices (ERA) and deposits cash to the bank. Identifies payment variances and docume

Assess, plan, implement, and evaluate care for oncology patients in an outpatient setting Initiate and document appropriate interventions Evaluate and record patient and family response within practice protocol Prescribes drug therapies per protocol/physician consultation Assess patient and family needs and provides education Promotes/provides staff education Serve as a l

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician and verifies presence of consent prior to treatment or procedures. Pre

Provides general nursing care to patients. Administers prescribed medications and treatments in accordance with nursing standards. Assists with the preparation of equipment and aids physician during examination and procedures. Observes, records, and reports patients condition and reaction to drugs and treatments to physicians. Administers prescribed medications as directe

Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co pays, deductibles, and out of pocket expenses. Assesses patients' ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide ass

Provides coordination of care during the full continuum of cancer care experience. Observes, records, and reports patient's condition and reaction to drugs and treatments to physicians. Screens patients for appropriate information. Instructs patients in collection of specimen samples for testing. Responds to and refers incoming telephone calls. Instructs patient and famil